BUSN 7255X/PSYC 7247G: Managing Diversity in the Global Economy : Week 3
Topics
- Cross-Cultural Communication
- Global Mindset and Cultural Intelligence
Readings
- Quality of Communication Experience: Definition, Measurement, and Implications for Intercultural Negotiations.Liu, L. A., Stahl, G. K., & Chei Hwee Chua. (2010). Quality of Communication Experience: Definition, Measurement, and Implications for Intercultural Negotiations. Journal of Applied Psychology, 95(3), 469–487. https://doi-org.brooklyn.ezproxy.cuny.edu/10.1037/a0019094
- A systematic literature review on the definitions of global mindset and cultural intelligence -merging two different research streams.Andresen, M., & Bergdolt, F. (2017). A systematic literature review on the definitions of global mindset and cultural intelligence – merging two different research streams. International Journal of Human Resource Management, 28(1), 170–195. https://doi-org.brooklyn.ezproxy.cuny.edu/10.1080/09585192.2016.1243568
Suggested Resources
Week 3 Assignments
Week 3 Discussions:
Answer the Week 3 Discussion Questions by Tuesday, July 27th 11:59 pm and post at least 2 replies to the answers to the discussion question of other students by Thursday, July 29th 11:59 pm
Assume you are 39-year-old African American woman who is the project manager of a global cross-functional team for a U.S. multinational pharmaceutical company headquartered in New York City. Your team is assigned to market globally a new drug for asthma. Your team is composed of a South African woman working in Johannesburg, South Africa; a Korean man working in Seoul, South Korea; an Indian man working in New Delhi, India; a Brazilian man working in São Paulo, Brazil; and a Swiss woman working in Geneva, Switzerland. In the next year, the team members will physically meet three times in the worldwide headquarters in New York. Most of the communication between the team members will be electronic (emails, phone, conference calls, video conferencing…).
As the project manager of this global team, what communication challenges are you likely to face? How will you address these challenges to effectively manage your team?
Week 3 Team Project:
Phase 3 - Individual Contributions ends on Sunday, August 1st 11:59 pm.
Unless otherwise noted, BUSN 7255X/PSYC 7247G: Managing Diversity in the Global Economy was created and curated by Prof. Hervé Queneau for Brooklyn College in Summer 2021 and is licensed under a Creative Commons Attribution-Non Commercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0).
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