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Brooklyn College & CUNY Accounts: Library Remote Access

Everything you need to know about your BC and CUNY accounts.

Remote Authentication for Library Databases

The Brooklyn College Library's electronic resources (e.g. journals, ebooks, databases, etc.) are available to current students, faculty (including emeritus faculty), and staff when off-campus, including while abroad.

To authenticate for remote access to Library databases you will be prompted to use your CUNYfirst Username and Password to log in (same credentials for logging into Blackboard). Students, faculty (including emeritus faculty), and staff will all use this format to authenticate, as well as other "persons of interest" in CUNYFirst such as Graduate Teaching Fellows. For questions about remote access to library resources contact Professor Mariana Regalado.

The below image shows the redirect page, and then the CUNY login page. See below for troubleshooting help. Using the Firefox browser is recommended.

image of login page

 

 

 

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Troubleshooting Authentication Issues

Error Message: The username or password you entered was incorrect.

First, double-check that there are no typos and try re-entering your credentials ensuring that you included the @login.cuny.edu handle after your username. You can also click here and see if you can log in at Blackboard (opens in a new window).

  1. If your information is all correct and you are able to access CUNY services (Blackboard, CUNYfirst, etc.), you can re-enter your CUNY Login password at https://managelogin.cuny.edu/OIMSelfService/forgotpwd to sync it across all services.
     
  2. If you are not able to authenticate through the library OR any other CUNY service (Blackboard, CUNYfirst, etc.), reset your CUNY Login password at https://managelogin.cuny.edu/OIMSelfService/forgotpwd
     
  3. If you have never successfully logged into CUNYFirst or Blackboard or any other CUNY service, activate your CUNY Login credentials at https://managelogin.cuny.edu/OIMSelfService/registration
     
  4. Emeritus faculty who cannot activate their CUNY login should contact the ITS Helpdesk at Helpdesk @ brooklyn.cuny.edu.

Error Message: Unauthorized - Access to Brooklyn College library resources is limited to active Brooklyn College students and active & retired Brooklyn College employees.

  1. Check CUNYfirst to ensure that all of your personal information is correct.
    1. If you are a student and see that of your personal information is incorrect, fill out the change request form found on this page. (Faculty and Staff should email HR.)
    2. If your CUNYfirst information is correct and you are still getting this error message, you need to send an email to the ITS Help Desk with the following information included:
      • Name: 
      • EMPLID: 
      • Contact number:  
      • [Attach a screenshot of the error message (if you can)]
         
  2. If you have never successfully logged into CUNYFirst or Blackboard or any other CUNY service, activate your CUNY Login credentials at https://managelogin.cuny.edu/OIMSelfService/registration
     
  3. Emeritus faculty who cannot activate their CUNY login should contact the ITS Helpdesk at Helpdesk @ brooklyn.cuny.edu.

For further assistance go to the library's Ask a Librarian page, or use this form.