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Ask a Librarian: Ways to Reach Us!


We welcome your questions (including off campus access) by chat, email, and phone.

Research Help



Chat with a Reference Librarian
Available 24/7 - a great place to start!


Don't feel like chatting now? Use this form to send us an email.

Call Us

(718) 951-5628

Email Us 
For help with research questions or access to library resources and more!

Email us at or use this form.

Email a subject librarian
We look forward to hearing from you!
Or start with one of our Research Guides:

Library Help

Your Library Account
Login to OneSearch with your CUNYfirst credentials.

For help with registration / transcript blocks
Call (718) 951-5328 | Mon–Fri, 9a.m.–5p.m.
Or email BNowicki @ brooklyn . cuny . edu


Remote Access to Databases
Confirm your account information
Email us at or use this form.


InterLibrary Loan
Call (718) 951-4414 | Mon–Thu, 9a.m.–5p.m.
Or email ILL @ brooklyn . cuny . edu

Tech Help


ITS Help Desk for Students
Call (718) 951-4357  Mon–Thu, 8 a.m.–8 p.m.; Fri 9a.m.-5p.m.

Email HelpDesk @ brooklyn . cuny . edu

AITSupport for Faculty 
Call (718) 951-4868 | Mon–Fri, 9a.m.–5 p.m.

Email aitsupport @ brooklyn . cuny . edu

Additional Tech Help
Blackboard Information for students and faculty

Check Status of CUNY & Campus IT Systems

Device Loan Requests
If you are a student and do not have access to a computer for the remainder of the semester, Brooklyn College has Chromebooks that can be loaned to you.

Additional Campus Resources